Customer Questions & Answers
1. Is the jacket true to size?
Yes, please order your normal size, if you want to be baggy, 1 size up suggested.
2. Does the cardigan shrink after washed?
When you receive the item, please shake it several times, it had a little fuzzie attched to the item, and please wash by cold water, do not bleach, then it will not has shrink problem anymore, please do not worry.
Our product is the same as these pictures. If you do not like when you get, we can give you refund anytime.
Please do note that shipping is insured. However, you may receive your items earlier. Tracking Numbers will ALWAYS be sent so you can track it every step of the way! Cool things are worth waiting for!
100% Risk-Free Purchase
If you bought it and felt that it is not for you, don't worry. Just shoot us a message at contact email and we will make it right by offering you a replacement or refund.100% Simple & Risk-Free process.
- ⏰TIPS: All goods are authentic, with genuine patents, counterfeit must be investigated! Customers, please identify our products!!!
- 😊If you are not satisfied with the goods received, please contact us within 15 days after receipt, we will give you the best help!Please don't worry!
- 🚢 Shipping>>Worldwide Express Shipping Available.
📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
💰 Money-Back Guarantee: If your items arrive damaged or become defective within 15 days of normal usage, we will gladly issue out a replacement or refund.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected
- 100% Secure payment with SSL Encryption.
- If you're not 100% satisfied, let us know and we'll make it right.
- We take pride in our products as we believe they are amazing.
- However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.